This role is part of the risk and controls team within ICG Research & Global Insights focusing on governance and oversight. The individual in this role will provide core support in-business risk effort for the department and will contribute to governance and standardization efforts globally. The role provides the opportunity to work in a truly global business that touches every part of the ICG and which creates, curates and distributes thought leading content to ICGs global client base and to the public.


**Job Background:**


+ The role forms part of the in-business risk function within ICG Research & Global Insights (CGI) which incorporates 2 separate business functions, Access Strategies and Global Insights. In Business Risk Management is responsible for identifying and reporting risks across all risk categories as they emerge.

+ This role is key to helping ensure CGI meets current and future governance requirements as defined by existing policies and expected policy / standard enhancements to be delivered as part of the transformation effort and ongoing after transformation is delivered.

+ The role will provide exposure to staff at all levels of the business and significant insight into business structure, strategy and management of CGI.

+ The individual in this role is expected to develop a thorough understanding of the business, non-financial risk management at Citi and the current and prospective regulatory environment.


**Key Responsibilities:**


+ Assist with the maintenance of the Regulatory Inventory and mapping of regulations to the existing risk control structure, assess impact i.e. how it applies to the business globally and help manage change to ensure compliance.

+ Assist with the maintenance, reporting from and meeting data quality requirements of the Managers Control Assessment System and Issue management systems.

+ Take joint responsibility for creation, maintenance and completeness of the governance documentation for CGI globally. Including management guidelines, operational loss reporting, plan of supervision and meeting minutes.

+ Liaise with multiple departments globally (including Compliance & Control, Legal and Technology) to track resolution of issues.

+ Develop and perform analysis of various reporting elements to explain the story behind the reported numbers.

+ Develop an understanding of and help to ensure compliance with Citi requirements around central programs such as Information Security, Fraud Management, Complaints, New Activities, Supplier Risk Management, Operational Resilience, Record Management and EUC Management.

+ Manage Corrective Action Plans Investigate the impact of any control/process issues discovered, facilitate creation and ownership of Corrective Action Plans and ensure tracking to resolution.

+ Support Internal Audit and Business Monitoring reviews.

+ Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.


**Development Value:**


+ Exposure to senior business strategic and decision making forums and members of the leadership team.

+ The opportunity to work with people from different functions and different countries.

+ Opportunities to gain a thorough knowledge of all businesses within ICG Research & Global Insights and gain an understanding of other business across ICG.

+ Develop an understanding of and ensure compliance with Citi requirements around (but not limited to) Information Security, Fraud Management, Third Party Management, Record Management and EUC Management.


**Qualifications:**


+ Solid Microsoft Office presentation skills in Word, Excel (pivot tables, graphs & charts), and powerpoint.

+ Successful candidate needs to be a very well organized person able to prioritise and manage multiple tasks.

+ Very good communication skills, including communication with senior managers.

+ Analytical skills, including identification and classification of risks.

+ Work experience in Risk / Control/ Audit function desirable but not necessary.


**Competencies:**


+ Strong PC skills (Microsoft Office with emphasis on Excel)

+ Detail-oriented with the ability to handle multiple projects

+ High level of analytical skills and problem-solving

+ Demonstrated ability to complete tasks within tight deadlines

+ Enthusiastic team player

+ Strong planning & organisational skills

+ Strong analytical and quantitative skills

+ Should be creative, proactive and flexible

+ Excellent written and oral communication skills with the ability to summarize findings and present in a clear concise manner to peers, direct and senior level management.

+ Ability to manage multiple priorities and tasks, escalate or voice concerns or questions and exhibit strong people skills.

+ Ability to manage multiple priorities and tasks, work well as part of a team, and exhibit strong people and influencing skills.

+ Strong attention to detail, willingness to "roll up sleeves" and produce a polished, high quality, accurate product; tireless work ethic with ability to work well under pressure.


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**Job Family Group:**


Risk Management

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**Job Family:**


Business Risk & Controls

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**Time Type:**


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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.