This role is part of the risk and controls team within ICG Research & Global Insights focusing on governance and oversight. The individual in this role will help lead the in-business risk effort for the department and will contribute to governance and standardization efforts globally. The role provides the opportunity to work in a truly global business that touches every part of the ICG and which creates, curates and distributes thought leading content to ICGs global client base and to the public.






**Job Background:**



+ ICG Research & Global Insights (CGI) incorporates 2 separate business functions, Access Strategies and Global Insights consisting of >100 staff spanning 4 continents. Its mission is to democratise content, to drive through leadership and to leverage content infrastructure across the ICG.

+ This role forms part of the in-business risk function within CGI. In Business Risk Management is responsible for both identifying, ensuring commercial mitigation and reporting of risks across all risk categories as they emerge and also for ensuring that risk management is embedded within the department.

+ This role is key to helping ensure CGI meets current and future governance requirements as defined by existing policies and expected policy / standard enhancements.

+ The role will provide exposure to staff at all levels of the business and significant insight into business structure, strategy and management of CGI.

+ The individual in this role is expected to develop a thorough understanding of the business, non-financial risk management at Citi and the current and prospective regulatory environment.






**Key Responsibilities:**



+ Help to lead the in-business risk effort across all risk categories for the department globally. Operate as senior delegate to the global risk manager and often as primary contact for risk/control for the department.

+ Partner with audit and compliance testing staff and act as a key point of contact for audit, compliance testing reviews and business monitoring.

+ Partner with product compliance to aid understanding of the impact of current and future regulation on the business and to ensure full and transparent understanding of BAU activities and business change.

+ Ensure proper root cause analysis, logging, tracking of issues and ensures accountability for timely remediation of issues and corrective action plans.

+ Represent in-business risk in new product/activity discussions within the department and represent the department in the broader ICG New Activities forum. Responsibilities include:

+ Review and approve new product and/or process requests from a risk and control perspective.

+ Review whether a Privacy Impact Assessment is required and whether there are additional privacy considerations and requirements.

+ Ensure adequate consideration of aspects of fraud and information security.

+ Manage the maintenance of the Regulatory Inventory and mapping of regulations to the existing risk control structure, assess impact i.e. how it applies to the business globally and help manage change to ensure compliance.

+ Provide oversight of the maintenance, reporting from and meeting data quality requirements of the Managers Control Assessment System and Issue management systems.

+ Take joint responsibility for creation, maintenance and completeness of the governance documentation for CGI globally. Including management guidelines, operational loss reporting, plan of supervision and meeting minutes.

+ Liaise with multiple departments globally (including Compliance & Control, Legal and Technology) to track resolution of issues.

+ Develop and perform analysis of various reporting elements to explain the story behind the reported numbers.

+ Develop an understanding of and help to ensure compliance with Citi requirements around central programs such as Information Security, Fraud Management, Complaints, New Activities, Supplier Risk Management, Operational Resilience, Record Management and EUC Management.

+ Manage Corrective Action Plans Investigate the impact of any control/process issues discovered, facilitate creation and ownership of Corrective Action Plans and ensure tracking to resolution.

+ Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.






**Development Value:**



+ Exposure to senior business strategic and decision making forums and members of the leadership team.

+ As part of a compact collaborative team covering a global business the successful candidate will gain broad exposure to all aspects of non-financial risk management across ICG.

+ The opportunity to work with people from different functions and different countries.

+ Opportunities to gain a thorough knowledge of all businesses within ICG Research & Global Insights and gain an understanding of other business across ICG.

+ Develop an understanding of and ensure compliance with Citi requirements around (but not limited to) Information Security, Fraud Management, Third Party Management, Record Management and EUC Management.






**Qualifications:**



+ Solid Microsoft Office presentation skills in Word, Excel (pivot tables, graphs & charts), and powerpoint.

+ Successful candidate needs to be a very well organized person able to prioritise and manage multiple tasks.

+ Very good communication skills, including communication with senior managers.

+ Analytical skills, including identification and classification of risks.

+ Experience at a senior level in a Risk / Control/ Audit function desirable.






**Competencies:**



+ Strong PC skills (Microsoft Office with emphasis on Excel)

+ Detail-oriented with the ability to handle multiple projects

+ High level of analytical skills and problem-solving

+ Demonstrated ability to complete tasks within tight deadlines

+ Enthusiastic team player with strong people and influencing skills

+ Strong planning & organisational skills

+ Strong analytical and quantitative skills

+ Should be creative, proactive and flexible

+ Excellent written and oral communication skills with the ability to summarize findings and present in a clear concise manner to peers, direct and senior level management.

+ Ability to manage multiple priorities and tasks, escalate or voice concerns or questions and exhibit strong people skills.

+ Strong attention to detail, willingness to "roll up sleeves" and produce a polished, high quality, accurate product; applied work ethic with ability to work well under pressure.

+ Ability to contribute, support, and lead efforts to achieve department/ business unit goals, up to and including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work.

+ Organizational savviness with ability to expand internal network across functions and various levels of seniority.

+ A self-starter who proactively seeks to improve existing controls and streamline processes both from a tactical short term viewpoint, and also from a strategic long term perspective, and implement these initiatives to completion.






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**Job Family Group:**


Risk Management

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**Job Family:**


Business Risk & Controls

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**Time Type:**



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